Who are they?
GoKwik is a customer engagement and retention platform helping DTC brands turn WhatsApp into a high-performing revenue channel. Their focus is on helping brands engage customers where they already spend their time, through personalised messaging and automated journeys that increase conversion and long-term customer value.
What do they do?
GoKwik helps brands recover abandoned carts, re-engage dormant customers and drive repeat purchases through WhatsApp. With open rates reaching 98%, engagement levels significantly higher than email, and cart recovery rates of 20–35%, they help brands plug some of the biggest revenue leaks in eCommerce.
Their platform creates real conversations and personalised customer journeys that feel natural, helping drive action at every stage of the customer lifecycle. Integrated with platforms like Shopify, Klaviyo, Recharge and Rebuy, GoKwik can be deployed quickly and fit seamlessly into your existing stack.
The Partnership
As brands increasingly look beyond email and paid acquisition to drive profitable growth, we see GoKwik as a valuable toolset for retention and customer lifecycle optimisation. Retention is often where the biggest opportunities exist, and WhatsApp presents a highly underused but powerful channel.
With strong support for UK and European brands, seamless integrations and proven customer engagement strategies, GoKwik gives our clients another intelligent lever to increase repeat purchases, improve customer lifetime value and build stronger relationships with their audience.
