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Lean on us

Sensibly priced, reliable support

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Unrivaled Shopify + Expereince

Ten years ago we designed and built the 123rd Shopify Store ever released on the platform, today we are one the most experienced Shopify Experts in the world.

We keep our support services simple, easy to use and sensibly priced, so you can reliably offset the tasks you need doing to us.

We offer two simple payment options, ad hoc or a monthly commitment for the best value.

Regardless of your choice, you'll get priceless, rock-solid merchant support from a connected and knowledgeable team, guaranteed.

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🙂 Friendly and polite.

We are friendly, knowledgeable, solution focused and most importantly, polite. We take the time to understand the context of your request to arrive at the best solution for you. We see every closed ticket as a chance for a happy customer.

💪 Powerfully simple

Running a successful store can create a lot of work, so it's important to delegate to a team you can trust. Just fire off your requests to our dedicated helpdesk and it will be picked up by the support team, assigned a ticket number and responded to within 1hr.

Let's get your project moving!

If you're thinking of starting a new project on Shopify, replatforming to Shopify or need support with your Shopify site then let's talk, we'll be back to you in 24hrs, ideally sooner.

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Special Offer

Shopify +

Grow, Adapt and Evolve.

To celebrate our upcoming 10th year delivering Shopify services we’re offering 10 hours & 10 years of experience on us. So if you're a store owner considering Shopify Plus or looking to upgrade to Shopify Plus, you can benefit from an awesome platform, backed by an awesomely experienced team. Take advantage of the fantastic benefits on offer:

Increase Conversion
Increase Conversion
Maximise Total Sales
Maximise Total Sales
Grow Your Business
Grow Your Business
Bolster Your Brand
Bolster Your Brand
Get 10 Hours Free

Terms Apply: To preserve the quality of our service, this offer will be strictly limited. We must initiate your Shopify Plus Sign up request direct with Shopify on your behalf. 10 hours of studio time will be provided and agreed on a case by case basis via the following services: Store Set Up Tasks (Settings), Scoping and Planning, Solutions Consultancy, Theme Configuration, Marketing Advice, Theme Work or Support.

Adelante Shoe Inc. design
Michael Pelzer

“I have been absolutely blown away by the efficiency & transparency of your team. The speed in which you guys put together info for feedback & the genuine level of critical thought your team has applied throughout has been phenomenal.”

Michael Pelzer
Adelante Shoe Co.

Choose from two simple options, ad hoc or monthly for the best value. More about how they work and how we price them below.

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⚡ Ad Hoc Support

Our ad hoc service is always there when you need help urgently and doesn't require a monthly commitment. As result, it's priced a little higher so we recommend a monthly agreement for the best value.

🔁 Monthly Support

Set your hours per month and pay via direct debit - simple. Carry unused hours for up to 60 days after the last payment and benefit from a weekly update and a monthly credit to help when you need us more - finally, support that makes sense.

Shopify
+ Ad Hoc Support

Our ad hoc service is always there when you need help urgently and doesn't require a monthly commitment. As result, it's priced a little higher so we recommend a monthly agreement for the best value.

On-demand merchant support.

£117p/h

Shopify
+ Monthly Support

Set your hours per month and pay via direct debit - simple. Carry unused hours for up to 60 days after the last payment and benefit from a weekly update and a monthly credit to help when you need us more - finally, support that makes sense.

Our best value support service

£85p/h

Let's get your project moving!

If you're thinking of starting a new project on Shopify, replatforming to Shopify or need support with your Shopify site then let's talk, we'll be back to you in 24hrs, ideally sooner.

Get in Touch